Got Questions?

FAQ

Everything you need to know about ordering from NASHE.

Order & Shipping

Every NASHE piece is made after you order. Production usually takes 2–5 business days. After dispatch, delivery is usually 2–5 business days in Austria and Germany, or 3–7 business days in the rest of Europe.

We ship across the European Union and Switzerland. Your available delivery options and shipping cost are shown at checkout before payment.

Yes. As soon as your order is shipped, you will receive an email with a tracking link.

Product & Sizes

Each product page includes a size chart. Fits and size ranges vary by piece, so compare the measurements with a garment you already wear instead of choosing by S, M or L alone.

Most NASHE pieces are made after you order. If a design is unavailable, we may be updating it; contact us and we will let you know.

Materials vary by product and the exact composition is listed on every product page. Many NASHE tees are 100% cotton, while other pieces use cotton blends.

Follow the care label and product guidance. Wash inside out with similar colours, do not iron directly over a print or embroidery, and air-dry where possible.

Returns & Exchanges

EU consumers have a statutory right to withdraw within 14 days of receiving an order. Read our Return & Cancellation Policy for eligibility, made-to-order exceptions and the return process.

Contact info@nashe-shop.com as soon as possible with your order number, clear photos of the issue and a short description. Valid damage, misprint or incorrect-item claims are handled at no cost.

Payment & Security

Available payment methods are shown at checkout and can vary by country and device.

Yes. NASHE uses Shopify's secure checkout and SSL encryption to protect payment and personal data.

Who's Behind NASHE?

NASHE was created by Alex and Marija — an independent Balkan streetwear brand shaped by language, humour, memories and the everyday feeling of home.

NASHE was founded in 2025. We create Balkan streetwear for women, men and anyone who feels connected to the culture.

Reviews & Support

As of 14 October 2026, NASHE has 152 Judge.me reviews with an average rating of 4.99 out of 5. Of those, 147 are marked as verified buyers. You can read every review on our Reviews page.

We usually reply to emails within 24–48 hours. Write to info@nashe-shop.com and we will help with your order, sizing or product questions.

Still Have Questions?

Reach out to us anytime – we're happy to help!

info@nashe-shop.com